CatalogHop

Privacy

Short version: your product files never leave your device. The site keeps anonymous daily counts, and nothing else unless you send a message.

Your files

When you choose or drop a file, this page reads it with your browser and converts or checks it there, in a background thread of the page. The file, its rows and the converted output are never sent to our server or to anyone else. Closing the tab discards them. You can check this yourself: load the page, disconnect from the internet, and convert a file.

Page view counts

When a page is requested, the server adds one to a daily counter keyed by these fields, and nothing else:

  • the date (day only, no time),
  • the page path, without any query string (requests for pages that do not exist are counted together as "not found"),
  • the referring website's host name only, for example google.com, or "direct" when there is none,
  • a coarse class of visitor worked out from the browser's user-agent string: person, search engine crawler, other automated crawler (the user-agent string itself is not kept),
  • a two-letter country code supplied by our hosting provider.

Because these are counters, there is no record of an individual visit. No IP address is stored, no cookies are set, and there is no fingerprinting and no third-party analytics, advertising or tracking script.

Conversion counts

When a conversion or check finishes, the page sends one small anonymous message that adds to a daily counter of: the source platform id (for example etsy), the destination id (for example shopify), a row-count range (such as 51 to 500), whether it worked, and a short code (for example PDF when someone chose a PDF, or the first Shopify or WooCommerce rule a checked file broke, such as PRICE_BLANK). A similar count is kept when a converted file is downloaded. These counts never include anything from inside your file: no product names, prices, links or descriptions.

Contact form

If you send a message through the contact form, we store: the message type you chose, the text you wrote (up to 2,000 characters), the platforms if you picked them, the time, and a reply email address only if you give one. The reply address is used only to answer that message. Messages are read only by the person who runs the site and are not shared. No IP address is stored with them. To have a message you sent deleted, say so in a new message.

Rate limiting and hosting

To stop abuse of the conversion counts and the contact form, the server counts requests per IP address in short-lived memory for about a minute. That count is not written to any database or log by us. The site is hosted on Cloudflare, which processes IP addresses and other request data to deliver and protect the site, as any host does; see Cloudflare's own privacy policy for that processing. Our own request logging is turned off.

Local settings

If you switch between light and dark theme, that choice is saved in your browser's local storage on your device. It is never sent to us.

Changes

If this changes, this page will say so before the change takes effect.