Shopify import error: "Your product CSV can't exceed 15 MB"

What it means: Shopify accepts product CSV files up to 15 MB. Long HTML descriptions and many image rows make files grow quickly.

Find the rows in your file

Shopify product import

The product CSV you are about to import into Shopify, or the one Shopify just rejected.

Your file stays on this device

It is read and converted by this page, inside your browser. Nothing from the file is uploaded, and the tool keeps working offline once the page has loaded.

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How to fix it

  1. Split the file into several files under 15 MB, keeping every row of a product in the same file, and import them one at a time.
  2. Repeat the header row at the top of each file.

Once the listed rows are fixed, check the file again; the checker also looks for every other problem Shopify documents, so you do not trade one error for the next.

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