How to fix it
- Put the parent product's SKU in the Parent column of every variation row.
- Include the parent row (Type variable, with its SKU) in the same file, above its variations.
- Check the spelling of each Parent SKU against the parent row's SKU.
Example
A file with this problem
Type,SKU,Name,Published,Visibility in catalog,Tax status,In stock?,Stock,Regular price,Images,Parent,Attribute 1 name,Attribute 1 value(s... variable,TEE,Tee,1,visible,taxable,1,,,,,Size,"S, M",0 variation,TEE-S,Tee S,1,visible,taxable,1,3,20.00,,,Size,S,0 variation,TEE-M,Tee M,1,visible,taxable,1,3,20.00,,TE,Size,M,0
What the checker says about it
- Line 3: "Tee S" is a variation with no Parent, so it fails with "Variation cannot be imported: Missing parent ID or parent does not exist yet." Put the parent product's SKU (or id:123) in the Parent column.
- Line 4: "Tee M": the parent "TE" is not in this file. If no product in your store has that SKU, WooCommerce attaches the variation to a temporary "Import placeholder for TE" product and deletes both when the import finishes, so the variation is lost. Add the parent row (Type variable) to the file above its variations, or check the SKU.
Once the listed rows are fixed, check the file again; the checker also looks for the other problems in WooCommerce's import code, so you do not trade one error for the next.
Other WooCommerce import errors
- Sorry, you are not allowed to upload this file type.
- Invalid file type. The importer supports CSV and TXT file formats.
- The file is empty or using a different encoding than UTF-8, please try again with a new file.
- The uploaded file exceeds the upload_max_filesize directive in php.ini.
- A product with this SKU already exists.
- A product with this ID already exists.
- All checks
Sources
- WooCommerce 11.2.2 source: abstract-wc-product-importer.php: https://github.com/woocommerce/woocommerce/blob/11.2.2/plugins/woocommerce/includes/import/abstract-wc-product-importer.php
- WooCommerce 11.2.2 source: class-wc-product-csv-importer.php: https://github.com/woocommerce/woocommerce/blob/11.2.2/plugins/woocommerce/includes/import/class-wc-product-csv-importer.php
- WooCommerce: Product CSV Importer and Exporter: https://woocommerce.com/document/product-csv-importer-exporter/
Based on WooCommerce 11.2.2's import code and documentation. Not tested on a live store.